Timepage
  • Introduction
  • Overview
    • About Timepage
  • Calendars
    • Setting Up Calendars
    • Utilizing Multiple Calendars
  • Timeline
    • Changing Timeline Size
    • Actions Integration
    • Viewing Weather Information
  • Adding Events
    • How to Add an Event
    • Adding Additional Details to Events
  • Navigation
    • Navigating Timeline
    • Navigating Day View
    • Navigating Heat Map
  • Interface Customization
    • Themes
    • Day Shading
  • Search
    • Accessing and Using Search
  • Gestures
    • Navigation and General Gestures
    • Gestures on Events and Actions
  • Smart Alerts
    • What are Smart Alerts?
    • How to Access and Edit Smart Alerts
  • Event Details
    • Getting Information for Events
    • Adding Reminders
  • Widget
    • About the Timepage Widget
  • Actions Integration
    • Actions in Timepage
    • Timepage in Actions
  • Timepage for Apple Watch
    • Using Timepage for Apple Watch
  • Preferences
    • General
    • Calendars
    • Timeline
    • Weeks
    • Events
    • Weather
    • Sounds
    • Travel and Directions
    • App Icon Badge
    • Time
    • Text Size
  • Support
    • Getting Timepage Support
  • Account Management
    • Setting up Syncing
    • Purchasing a Subscription
    • Cancelling a Subscription
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  1. Support

Getting Timepage Support

PreviousText SizeNextSetting up Syncing

Last updated 7 years ago

If you're looking for Timepage support, you've already stumbled to the right place–in this guide, you'll find in-depth feature descriptions, explanations, and instructions on the big and small features found in Timepage. With over 35 articles to read from, there's lots to learn about the way Timepage can work for you.

If you can't seem to find your question answered in this guide, the Timepage team would be happy to try and answer whatever questions you have.

By email

The Bonobo team is available for support by email at timepage@bonobolabs.com. In the email, please detail your problem as thoroughly as possible, including screenshots or screen captures if necessary. If you are reporting a bug, please let us know if and how you are able to replicate the issue, what version of iOS you are using, and what device you have Timepage installed on.

By Twitter

We love Twitter, and we know that our users do, too. If you'd like to reach out to us on Twitter to let us know about an issue you're having or just to say hello, you can find us at @Bonobo. We'e also left our direct messages open, so any feature requests, bugs, or Timepage questions you have can also be sent there.

Feature Requests

We love hearing feedback about your favorite Timepage features, as well as what you'd like to see in upcoming releases. That's why we developed a feature request forum, where you can add suggestions, vote up suggestions you'd like, and leave comments on things you'd love to make its way into the app.

The easiest way to leave a feature request is through Timepage. Here's how:

  1. Tap the Settings icon

  2. Tap "Help"

  3. Tap the bubble labeled "Feature Request"

  4. Confirm your name and tap "Continue"

From there, Timepage will pass your account information along to Canny–our feature request system–and you can immediately get to work writing posts and comments. Make sure to use your real name, as the boards are public to other users.

You can also access the feature request site by visiting . If you choose to file a request through the direct URL, you will have to create a Canny account.

The Help Menu

A final tip: although all of the above ways are perfectly acceptable means of reaching the team, the quickest way to do so is through Timepage. Launch the app, tap the Settings icon, and choose "Help".

https://bonobo.canny.io/timepage